Pontica Solutions

Pontica Solutions is a Bulgarian BPO and ITO company, founded as a start-up in 2015 by Ivan Georgiev and Evgeni Borisov – professionals with more than 10 years of experience in the outsourcing industry. The company was recognised with many international business awards, some of which ‘Start-up of the Year’, ‘Company of the Year in Business Services’, ‘Best Customer Service Department of the Year’, ‘Founders of the Year’ and ‘People’s Choice Award’.

Pontica is delivering services in more than 20 languages for world’s famous clients in the Hi-Tech, FinTech, Logistics and SaaS industry. The company offers a variety of opportunities for young talent to develop and grow in the field of customer success, people management, project management, marketing, and IT.

Today, Pontica is one of the fastest-growing companies in the sector with more than 600 team members working in Sofia, Varna and Krakow (Poland).


Open positions 

Training Coordinator with French & English

Customer Support Specialist with French and English

Customer Success Specialist with French and English


Pontica Solutions YouTube channel